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Here's a pair of words that are so fundamental, and a distinction that's so important to understand, that we can't help wondering why this edition has never appeared before. Study it well!

Today's LessonCATEGORY: 混同しやすい言葉
CUSTOMER vs. CLIENT   顧客 vs. 得意客、依頼人


  • A customer is a person or organization that buys goods or services from a business.

    A client is a customer with whom a business or organization has a continuing relationship; for example, a business that pays for the services of an advertising firm; someone who regularly stays at a particular hotel while on business; or someone who uses the services of a lawyer, accountant, or other professional.
  • customer とは、ある企業から商品やサービスを購入する個人や組織、つまり、顧客のことです。

    client は、企業や組織が継続的な関係を有する顧客のことで、例えば、広告会社に依頼した仕事に対して料金を支払う企業、仕事で定期的に特定のホテルに宿泊する人、弁護士や会計士などの専門家に仕事を依頼する人などをさします。
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  1. Most of our new customers hear about the store by word of mouth.
  2. Our year-end sale was a huge success. I've never seen so many customers in the store at one time.
  3. (hotel manager)
    Mr. Winthrop has been a client of ours for many years.
  4. They're a well-respected accounting firm whose clients include several multinationals.
  5. (assistant at a business consulting firm, answering a call)
    I'm sorry, but Ms. Jenson is meeting with a client at the moment. Can I take a message?

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